Terms & Conditions

Welcome to RAON Online, operated by Raygin Lights and Sounds Inc. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

These Terms & Conditions govern your use of the RAON Online website and all purchases made through our online store.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Products & Availability

We make every effort to ensure that product descriptions, specifications, images, and prices are accurate.

However:

Product specifications may change without prior notice.
Product colors may vary depending on your display settings.
Availability is subject to stock on hand.
We reserve the right to discontinue products at any time.

3. Pricing

All prices displayed on the website are in Philippine Pesos (PHP) unless otherwise stated.

Prices are subject to change without prior notice.

In the event of pricing errors or typographical mistakes, RAON Online reserves the right to cancel or correct the affected order before shipment.

4. Orders

After placing an order, you will receive an order confirmation.

Receipt of an order confirmation does not guarantee acceptance of the order. We reserve the right to refuse or cancel orders for reasons including but not limited to:

Product unavailability
Pricing errors
Suspected fraudulent activity
Incorrect customer information
Payment verification issues

If payment has already been made for a cancelled order, an appropriate refund will be processed.

5. Payment

Orders will be processed after payment has been successfully received and verified unless otherwise agreed.

RAON Online accepts available payment methods displayed during checkout.

6. Shipping & Delivery

Delivery times provided are estimates only.

Shipping schedules may vary due to:

Courier delays
Weather conditions
Natural disasters
Public holidays
Force majeure events
Other circumstances beyond our control

Shipping fees are calculated based on the destination, package size, weight, and courier service.

Risk of loss or damage passes to the customer upon delivery by the courier.

7. Inspection Upon Delivery

Customers are encouraged to inspect all packages immediately upon receipt.

Any visible shipping damage, incorrect items, or missing products should be reported to RAON Online within 48 hours of delivery.

8. Warranty

Products covered by a manufacturer's or distributor's warranty will be serviced according to the applicable warranty terms.

Warranty coverage does not include damage resulting from:

Misuse
Improper installation
Unauthorized modification or repair
Accidents
Electrical surges
Water or fire damage
Normal wear and tear

Proof of purchase may be required for warranty claims.

9. Returns & Exchanges

Returns and exchanges are subject to our Returns & Warranty Policy.

Products must be returned in accordance with the conditions outlined in that policy.

10. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and other materials, is the property of RAON Online or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, RAON Online shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the purchase price of the affected product.

12. User Responsibilities

By using this website, you agree not to:

Provide false or misleading information.
Attempt unauthorized access to the website or its systems.
Disrupt website operations.
Use the website for unlawful purposes.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate Philippine courts.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact RAON Online.